Essex Middle River Veterinary Center (formerly) Essex Dog & Cat Hospital / Client Survey

Client Survey
It is our goal to provide you with exceptional veterinary care and customer service. Please take a moment to let us know how we are doing. Thank you in advance for completing this questionnaire. Your opinion is important to us!

I was greeted promptly and politely when I arrived.
Yes
No

The hospital was clean both indoors and outdoors.
Yes
No

My wait to see the veterinarian was reasonable.
Yes
No

The veterinary technician handled my pet in a caring manner
Yes
No

The veterinarian communicated clearly with me.
Yes
No

My pet received high quality veterinary care.
Yes
No

The staff was knowledgeable and helpful.
Yes
No

After boarding or hospitalization my pet was clean at discharge.
Yes
No
Not Applicable

The staff had a professional appearance.
Yes
No

I feel the fees for your veterinary services are reasonable.
Yes
No

I feel that the website for EMRVC is professional and helpful.
Yes
No

What Veterinarian did you see on your last visit?

What areas of improvement do you recommend?

If you have any concerns or suggestions for our hospital or our website, please let us know!

Form - Client Survey